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INSURANCE CLAIMS INVESTIGATIONS

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General / Theft / Accident Injury / Workers Compensation

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Fraud can take many forms, ranging from minor exaggerations to sophisticated, deliberate deception. The most common types include:
  • Hard Fraud
    Deliberately staging or fabricating an incident to make a false insurance claim (e.g., faking a car accident or injury).
  • Soft Fraud
    Exaggerating an otherwise legitimate claim (e.g., overstating injuries or damages following a real incident).
  • Misrepresentation
    Providing false or misleading information to obtain or increase a payout.
Whether it involves health, property, vehicle, or workers compensation insurance, fraud is taken seriously—and can carry serious legal consequences.

Our Role in Insurance Investigations, we conduct thorough and lawful investigations to gather evidence that is admissible in court or tribunal proceedings. This may include:
  • Factual investigations and field interviews
  • Surveillance (stationary or mobile)
  • Verification of claims details
  • Interviews with claimants, employers, and witnesses
  • Review of relevant workplace health and safety (WHS) policies

Providing an unbiased, professional approach we understand that not every claim is fraudulent—and that claimants sometimes feel they’ve been unfairly treated. Our investigations are conducted without bias or judgement, and always with an open mind. Our aim is to uncover the truth, not to discredit either party.

If you're pursuing or defending against an insurance claim and do not yet have legal representation, we can refer you to a trusted legal practitioner. However, please note that we do not provide legal advice.

Need Help with a Claims investigation?📞 Contact us for a confidential consultation.

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