INSURANCE CLAIMS INVESTIGATIONS
General / Theft / Accident Injury / Workers Compensation
New England Confidential provides professional insurance claim investigation services for insurers, legal professionals, businesses and private clients. Based in Armidale, we undertake factual investigations, interviews and surveillance assignments throughout New England, North West NSW and the North Coast, providing objective and professionally documented information to assist with the assessment of insurance claims.
INSURANCE CLAIM INVESTIGATIONS
Fraud can take many forms, ranging from minor exaggerations to sophisticated, deliberate deception. The most common types include:
Our Role in Insurance Investigations
We conduct thorough and lawful investigations to gather evidence that is admissible in court or tribunal proceedings. This may include:
Our investigations are conducted objectively, professionally and without bias. We recognise that the purpose of an investigation is to establish relevant facts and circumstances, not to make assumptions about the validity of a claim. Our aim is to provide clear factual information that assists clients in making informed decisions.
If you're pursuing or defending against an insurance claim and do not yet have legal representation, we can refer you to a trusted legal practitioner. However, please note that we do not provide legal advice.
Need professional assistance with an insurance claim investigation? Contact New England Confidential to discuss your requirements.
- Hard Fraud
Deliberately staging or fabricating an incident to make a false insurance claim (e.g., faking a car accident or injury). - Soft Fraud
Exaggerating an otherwise legitimate claim (e.g., overstating injuries or damages following a real incident). - Misrepresentation
Providing false or misleading information to obtain or increase a payout.
Our Role in Insurance Investigations
We conduct thorough and lawful investigations to gather evidence that is admissible in court or tribunal proceedings. This may include:
- Factual investigations and field interviews
- Surveillance (stationary or mobile)
- Verification of claims details
- Interviews with claimants, employers, and witnesses
- Review of relevant workplace health and safety (WHS) policies
Our investigations are conducted objectively, professionally and without bias. We recognise that the purpose of an investigation is to establish relevant facts and circumstances, not to make assumptions about the validity of a claim. Our aim is to provide clear factual information that assists clients in making informed decisions.
If you're pursuing or defending against an insurance claim and do not yet have legal representation, we can refer you to a trusted legal practitioner. However, please note that we do not provide legal advice.
Need professional assistance with an insurance claim investigation? Contact New England Confidential to discuss your requirements.